Privacy Policy
Effective Date: 12/2/24
Welcome to Mothers FL! This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a reservation, or interact with us in any way. By accessing and using our website, booking a table, or using our services, you agree to the practices described in this Privacy Policy. Please take a moment to read this policy carefully.
1. Information We Collect
1.1. Personal Information:
When you make a reservation, sign up for our newsletter, or place an order online with Mothers FL, we may collect certain personal information from you, such as your name, email address, phone number, billing and shipping address, payment details, and dietary preferences. This information is necessary to process your reservations, fulfill your orders, and provide a great dining experience. Your personal information will never be shared with any third parties without your consent, except as outlined in this policy.
1.2. Website Usage Information:
We automatically collect certain data about your interactions with our website, such as your IP address, device type, browser type, pages viewed, the time and date of your visit, and any search terms you use. This data helps us analyze website performance, improve user experience, and enhance website security.
1.3. Cookies and Similar Technologies:
We use cookies and similar tracking technologies to improve your browsing experience on our website. Cookies help us remember your preferences, analyze website traffic, and show personalized content and ads. You can manage your cookie preferences through your browser settings.
2. Use of Information
2.1. Reservation and Order Fulfillment:
We use your personal information to process and confirm your reservations, handle customer service inquiries, process online orders, and assist with deliveries. We also use this information to fulfill your dietary preferences and special requests when possible.
2.2. Communication:
We may use your contact information (email or phone number) to send you reservation confirmations, order updates, and important notices related to your dining experience.
2.3. Marketing and Promotions:
With your consent, we may use your email address or phone number to send you promotional offers, special discounts, event invitations, newsletters, and updates about our menu and services. You can opt-out of these communications at any time by replying STOP to our messages or following the unsubscribe instructions in our emails.
2.4. Website Improvement:
We use website usage data to improve the performance, usability, and content of our website, ensuring a better user experience.
2.5. Legal Compliance:
We may use and disclose your personal information to comply with legal obligations, regulations, or when necessary to protect our rights, comply with a judicial proceeding, court order, or legal process served on our website.
3. Data Sharing
3.1. Third-Party Service Providers:
We will NEVER share your personal information with third-party service providers for marketing purposes. However, we may share your information with third-party partners who help us run our business, such as payment processors, reservation systems, delivery partners, and email marketing services, to fulfill your orders or provide the services you requested. These third parties are required to maintain the confidentiality of your information.
3.2. Business Transfers:
In the event of a merger, acquisition, or sale of all or part of Mothers FL, your personal information may be transferred as part of the transaction. We will notify you of any change in ownership or uses of your personal information via email or a prominent notice on our website.
3.3. Compliance with Laws:
We may disclose your personal information to comply with applicable laws, regulations, or legal processes.
4. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While no method of transmission over the internet is 100% secure, we use commercially acceptable means to protect your information.
5. Your Choices
5.1. Reservation and Account Settings:
You can review and update your personal information in your Mothers FL account settings or by contacting us directly.
5.2. Marketing Communications:
You can opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or by contacting us to request that we stop sending you promotional messages.
6. Children’s Privacy
Mothers FL does not knowingly collect personal information from individuals under the age of 18. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us, and we will promptly remove the information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by posting a prominent notice on our website or sending you an email. Please review this policy periodically to stay informed about how we protect and use your personal information.
8. SMS Notifications
By providing your phone number, you consent to receive SMS notifications, alerts, and occasional marketing communications from Mothers FL. Message frequency may vary. Message & data rates may apply. Text HELP to 813-814-1533 for assistance. You can reply STOP to unsubscribe at any time.
9. Mobile Information Sharing
We will not share your mobile information with third parties or affiliates for marketing or promotional purposes. However, information may be shared with subcontractors, such as customer service providers, to support our services. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at info@mothersfl.com.
By using Mothers FL’s website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.